1.      Requires a current active TS/SCI clearance and a current active full scope polygraph.

2.      The scheduling and tracking and reporting of the organization’s material movement comprise a major duty of this position.

3.      Member of a customer service team which supports customer operations.

4.      Receive customer requirements and make assignments to one or more work centers that will accomplish the customer’s tasking.

5.      Coordinate status reporting from those work centers and presents the status to the customers often assisted by a locally developed automated status reporting and tracking tool.

6.      Originate, receive, and respond to formal and structured messages often using or being guided by standard message templates. The movement of material is a significant purpose of most of these messages.

7.      An emphasis of this team member’s duties will be scheduling and tracking and reporting equipment and material movement into and out of and within the facility as well as the duties above. Working with other facilities about the transportation and movement of our material is a key part of the duties of this person.

8.      Perform a set of the position’s primary duties and accomplish secondary duties that shadow the primary duties of other team members.

9.      All team members stand in for others as needed.

10. As a part of the team, do the following as required and, occasionally, with minimal or no advanced notice: work holidays, arrive before and / or stay beyond normal working hours, and come in on scheduled days off. This is infrequent.

Required Skills: Requires a current active TS/SCI clearance and a current active full scope polygraph.

1.      Adaptability to stress and agile responsiveness to short notice changing priorities.

2.      Effective, pleasant, and business-like interpersonal skills, with a “can do” attitude.

3.      The ability and disposition to learn new skills and adapt to rapidly changing tasking.

4.      Ability to use standard COTS data retrieval software and to learn to use special function and / or non-COTS data retrieval software to create ad hoc queries and generate formatted reports.

5.      Strong personal computer skills with experience and confidence in using the standard Microsoft Office or equivalent office suite of software for word processing, spreadsheet, data retrieval, electronic mail, instant messaging, etc. and the adaptability to use commercial off the shelf (COTS) and locally developed applications software packages beyond the software office suite for the other duties associated with this position.

6.      Skills as a self-motivated worker who takes a task from the customer requirement which starts the process through to the reporting of completed actions which finishes the process and do this with minimal supervision.

Desired Skills:

1.      Customer service-like experience and training at the first tier or higher tier support level.

2.      Ability to work effectively and in a hands-off fashion with others who do the work, to get status from them, to give them information, and to change their priorities, without displacing them or taking over.

3.      Experience working with technicians.

Required Education(including Major): High School or equivalent
Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Other Information
Relocation Availability No
Security Clearance Requirement TS/SCI with Full Scope Poly

Requirements:
ERIP Eligible Yes
Job Portal General
Current Years of Experience 4-6
Field of Interest Administrative Services/Support
Highest Level of Education High School or equivalent
Job Type Full Time
Work Location(s) VA - Herndon